Terms of service

Terms of Service for Faithful Creations

Effective Date: October 25, 2025

Faithful Creations is a brand operated by 12268906 CANADA INC.

1. General Terms

  • Agreement: By placing an order with Faithful Creations, you agree to abide by the terms and conditions outlined below.
  • Product Descriptions: We strive to ensure that all product descriptions, images, and pricing are accurate and current. However, slight variations in color and details may occur due to screen settings or the custom production process.
  • Changes to Terms: We reserve the right to update or modify these Terms of Service at any time. Your continued use of the website and placing orders after any such changes constitutes your acceptance of the new terms.

2. Orders and Customization

  • Order Confirmation: Upon placing an order, you will receive an email confirmation. This email confirms that we have received your order and it is being processed.
  • Customization: As all products are custom-made upon order, it is crucial that you double-check all personalization details (e.g., size, color, design choices) before submitting your order. Faithful Creations is not responsible for errors in information provided by the customer.
  • Changes and Cancellations: Due to the immediate start of the custom production process, once an order is placed, it cannot be modified or canceled.

3. Pricing and Payments

  • Currency: All prices are displayed in CAD (for Canadian customers) or USD (for United States customers) and are subject to change without notice.
  • Payment: We accept Visa, Mastercard, American Express, PayPal, Shop Pay, and other major payment methods. Payment is processed securely at the time your order is placed.

4. Shipping and Delivery

  • For comprehensive information regarding shipping methods, costs, estimated delivery times, and international shipping, please refer to our dedicated Shipping & Delivery Policy page: Shipping Policy.

5. Returns and Refunds

  • Due to the custom nature of our products, our return policy is limited. For complete details on eligibility for returns (defective/damaged products only), exchanges, and the refund process, please refer to our dedicated Returns & Refunds Policy page: Refund Policy.

6. Intellectual Property

  • All content on this website, including images, product designs, text, and logos, is the exclusive property of 12268906 CANADA INC. (operating as Faithful Creations) or its content suppliers and is protected by international copyright laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • To the fullest extent permitted by applicable law, 12268906 CANADA INC. (operating as Faithful Creations) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.

8. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada.